Shipping policy

We are committed to delivering your pet-inspired treasures with care and efficiency. Our shipping policy is tailored to different order types:

Existing Stock:

• Orders for in-stock items will be processed and shipped within 1-3 business days.
• Standard shipping times apply based on your chosen shipping method.
• You will receive a tracking number once your order is dispatched.

Custom Order with Hand-Painted Only:

• Custom orders requiring hand-painting will be crafted and painted with love.
• Once ready, your order will be shipped with your chosen shipping method.

Custom Order with 3D Model and Hand-Painted Head:

• Custom orders involving 3D modelling and hand-painted head will require intricate craftsmanship.
• Your order will be carefully packaged and shipped once completed.

Custom Order with 3D Model and Hand-Painted Figurines:

• Custom orders with 3D model and hand-painted figurines involve a detailed process.
• We will keep you informed about the progress and provide a tracking number upon shipping.

Shipping Costs:

• Shipping costs will be calculated based on your location and chosen shipping method during checkout.
• Any applicable customs fees or duties are the responsibility of the customer.

International Orders:

• We offer international shipping to selected countries. Shipping times may vary depending on your location.

Please Note:

• Delays may occur due to unforeseen circumstances, but we will do our best to keep you updated.
• Custom orders involve intricate work, so we appreciate your patience as we create a truly special piece for you.

For any inquiries about shipping or tracking, please contact us at info@seedbymi.com. We're dedicated to ensuring your order arrives safely and beautifully. Thank you for choosing Seed by Mi to be a part of your pet-loving journey.